Return eligibility
You can return items if they meet the following conditions:
- Requested within 7-14 days of delivery
- Unused, unworn, and in original condition
- All original packaging and tags are included
Note: Some items (e.g. final sale may not be eligible)
How to return an item?
- Log into your account
- Go to 'My Orders'
- Select the item you want to return
- Click 'Request Return' and follow the instructions
Refund process
Once your return is received and inspected
- Refunds are processed within 3-7 working days
- You'll receive a confirmation once completed
- Refunds will be issued to your original payment method
When will I receive my refund?
Refund timing depends on your payment method
- Credit/debit card: 5-10 working days
- Digital wallets: 3-5 working days
Processing times may vary depending on your bank or provider.
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